| 1994 | Hughes (et al), 1994, "Moving out from the control room" | | | |
| 1995 | Hughes (et al), 1995, "The Role of Ethnography in Interactive Systems Design" | | | |
| 1992 | Randall, 1992, "Ethnographically-Informed Systems Design for Air Traffic Control" | | | |
| 1995 | Sommerville, 1995, "Presenting Ethnography in the Requirements Process" | | | |